At Robinson Lighting, it's our mission to make sure you're 100% satisfied with your purchase.
We want you to love our products and enjoy your shopping experience with us. On this page
you will find details about how to return or exchange your purchases.
Product Return Policies
PURCHASING POLICY: "Qualifying" products may be returned within thirty (30) days for
exchange, Robinson Lighting credit note or refund equal to the price charged to the customer
under the following conditions:
Product(s) returned with original invoice; and
Product(s) returned in original packaging; and
Product(s) returned complete with all parts and not damaged, and
Product(s) has not been installed or wired for installation.
Product(s) marked "INVENTORY CLEARANCE - ALL SALES FINAL" or "SALE - ALL SALES FINAL" –
NO RETURN, NO EXCHANGE, NO CREDIT NOTE, NOR REFUND.
Product(s) that is "SPECIAL ORDERED" Special order product(s) is non-returnable - NO RETURN,
EXCHANGE, NO CREDIT NOTE, NOR REFUND.
Product(s) that due to its fragile design and/or size, either is marked with a special tag or is
specifically identified on its invoice - NO RETURN, NO EXCHANGE, NO CREDIT NOTE, NOR
If you have any questions or require clarification please ask your Robinson Lighting sales
consultant for details.